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You receive a "Clip Organizer Cannot Complete the Operation" error message when you try to start Clip Organizer

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Article ID:302375
Last Review:March 27, 2007
Revision:5.7
This article was previously published under Q302375
This article is a consolidation of the following previously available article: 827808

SYMPTOMS

When you start Microsoft Clip Organizer, you may receive one of the following error messages:
error in the .dll
error code 0x800401f9
-or-
Clip Organizer cannot complete the operation. The RPC server is unavailable. Error code 0x800706BA.
-or-
Clip art organizer cannot complete the requested task. Class not registered. Error code 0x80040154.
When you click OK, you receive the following error message:
Clip Organizer cannot complete the operation. Error Code 0x80040E21.
-or-
Microsoft Clipart Organizer
Clip Organizer cannot complete the operation.
No such interface supported.
Error code 0x80004002

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CAUSE

An older version of the Microsoft Data Access Components is installed your computer.

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RESOLUTION

To resolve this problem, install the Microsoft Data Access Components (MDAC), version 2.5 or later. To do this, browse to the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/data/aa937695.aspx (http://msdn2.microsoft.com/en-us/data/aa937695.aspx)

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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For additional information about how to troubleshoot a similar issue, click the article number below to view the article in the Microsoft Knowledge Base:

889885 (http://support.microsoft.com/kb/889885/EN-US/) You receive a "Clipart cannot complete the operation" error message when you try to insert clip art in an Office XP program or in an Office 2003 program

For additional information about how to check MDAC version, click the following article number to view the article in the Microsoft Knowledge Base:
301202 (http://support.microsoft.com/kb/301202/EN-US/) How to check for MDAC version

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APPLIES TO
•Microsoft Clip Organizer 2002
•Microsoft Office Visio Professional 2003
•Microsoft Visio 2002 Professional Edition
•Microsoft Visio 2002 Standard Edition
•Microsoft Visio for Enterprise Architects (2002)
•Microsoft Excel 2000 Standard Edition
•Microsoft Excel 2002 Standard Edition
•Microsoft FrontPage 2000 Standard Edition
•Microsoft FrontPage 2002 Standard Edition
•Microsoft Office PowerPoint 2003
•Microsoft PowerPoint 2000 Standard Edition
•Microsoft PowerPoint 2002 Standard Edition
•Microsoft Office Publisher 2003
•Microsoft Publisher 2000 Standard Edition
•Microsoft Publisher 2002 Standard Edition
•Microsoft Word 2000
•Microsoft Word 2002

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Keywords: 
kbbug kberrmsg kbpending KB302375

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