Article ID: 302596 - View products that this article applies to.
This article was previously published under Q302596
When you start or exit a Microsoft Office 2007 program or an earlier Office program, you receive an error message that your version of Adobe Acrobat PDFMaker is known to cause instabilities with your Office program.
Error message details2007 Microsoft Office system
Microsoft program name has detected that your computer has a version of Adobe Acrobat PDFMaker that is known to cause instabilities in program name. To resolve this issue, download an update from Adobe Systems' Web site.
To determine the unique number that is associated with the message that you receive, press CTRL+SHIFT+I. The following number appears in the lower-right corner of this message:
Microsoft Office 2003 and earlier versions
Microsoft program name has detected that your computer has a version of Adobe Acrobat PDFMaker that is known to cause instabilities in program name. You can download a free update that fixes the problem from Adobe's Web site.
In this error message, program name is the Microsoft Office program that you were working with when the error occurred.
You can resolve this problem by installing Adobe Acrobat version 6.0 or a later version. For more information about how to install Adobe Acrobat version 6.0 or a later version, visit the following Adobe website:
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=WindowsNote Adobe might change the location of their download site for Acrobat for Windows. If that occurs, please visit Adobe's home website:
You can easily work around this problem by deleting all occurrences of the Adobe Acrobat PDFMaker add-in for your Office program.
Note Renaming all occurrences of the Adobe Acrobat PDFMaker add-in does not resolve the problem. Renaming the Adobe Acrobat PDFMaker add-ins only prevents you from using the add-ins.
To delete all occurrences of the Adobe Acrobat PDFMaker add-in, follow these steps:
Windows 7, Windows Server 2008, and Windows Vista
For more information about this add-in and about how to troubleshoot other utilities, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/276001/ )Adobe Acrobat buttons are missing or you receive an error message after you upgrade to Word
820919The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
(http://support.microsoft.com/kb/820919/ )How to troubleshoot problems that occur when you start or use Word 2003 or Word 2002
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Article ID: 302596 - Last Review: July 12, 2013 - Revision: 11.1
Contact us for more help
Connect with Answer Desk for expert help.