Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
An Error Message Is Displayed When You Attempt to Use the Automated System Recovery Wizard
Article ID: 302700 - View products that this article applies to.
This article was previously published under Q302700
The Automated System Recovery (ASR) feature enables users to create a set of floppy disks that can be used to automate the process of recovering a failed system.
When you attempt to use the ASR Wizard on Windows XP Home Edition, you may receive the following error message:
If you receive this message, you may be unable to create a backup set with ASR.
The files for recovery diskette could not be created. The operation was cancelled.
This behavior can occur because ASR is not supported in Windows XP Home Edition. However, Windows XP Home Edition users can access the ASR Wizard if they install the Ntbackup program from the Valueadd folder on the Windows XP Home Edition CD-ROM.
To work around this behavior, access the Automated System Restore Wizard:
The ASR Wizard may create the floppy disks and a backup file (Backup.bkf). The floppy disks, however, cannot start the ASR process in Windows XP Home Edition if they are used after a catastrophic system failure.
For catastrophic malfunctions that result in the need for total data recovery, you must use the following steps for the recovery process (which assumes that a full backup had been performed a short period of time prior to the equipment failure and subsequent data loss):
The error message in the Symptoms section of this article is not always displayed. When the error message is not displayed, you can create a backup set with ASR. In the situation where a backup set is created with ASR, the startup floppy disks that are created to use with ASR do not work with Windows XP Home Edition.
The backup set is still valid. You can recover the data set that had been created with the ASR Wizard by proceeding as if the data set had been created with Ntbackup.