How to remove the Office 2000 Service Release SR-1/SR-1a update

This article explains how to remove the Microsoft Office 2000 Service Release 1 (SR-1) or Service Release 1a (SR-1a) update after you have updated your Microsoft Office installation. Note that you cannot remove only the SR-1/SR-1a update. You must first remove Office, and then reinstall Office without the SR-1/SR-1a update.

Determine Whether the Office SR-1/SR-1a Update Is installed

To determine whether the Office SR-1/SR-1a update is installed, follow these steps:

1. Start any Office program.
2. On the Help menu, click the item that begins with "About." For example, if you start Microsoft Word, click About Microsoft Word.
   
   If the Office 2000 SR-1 or SR-1a update is installed, "SR-1" is displayed next to the program name in the dialog box. Note that "SR-1" is displayed whether you have SR-1 or SR-1a installed. This is because the SR-1a update does not update any files that are not updated by the SR-1 update.

Remove Office 2000 and the SR-1/SR-1a Update

To remove Office 2000 and the SR-1/SR-1a update, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click Add/Remove Programs.
3. If you are running Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Millennium Edition (Me), or Microsoft Windows NT:
   
   On the Install/Uninstall tab, click Microsoft Office 2000 SR-1/SR-1a, and then click Add/Remove.
   
   If you are running Microsoft Windows 2000:
   
   In the Add/Remove Programs dialog box, click Microsoft Office 2000 SR-1/SR-1a in the Currently installed programs list, and then click Remove.
4. Click Yes to confirm the removal of Office 2000.
5. Restart your computer if you are prompted to do so after Setup is complete.
6. Click Start, point to Find (or point to Search if you are running Windows 2000), and then click Files or Folders.
7. In the Named box, (or the Search for files or folders named box in Windows 2000), type OfficeHotfix, and then click Find Now.
8. In the search results window, right-click the OfficeHotfix folder, and then click Delete.

Reinstall Office 2000

To reinstall Office 2000, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click Add/Remove Programs.
3. If you are running Windows 95, Windows 98, Windows Me, or Windows NT:
   
   On the Install/Uninstall tab, click Install.
   
   If you are running Windows 2000:
   
   In the Add/Remove Programs dialog box, click Add New Programs, and then click CD or Floppy.
4. Insert your Office 2000 CD-ROM in your computer's CD-ROM or DVD-ROM drive, click Next, and then click Finish.
5. Follow the instructions on the screen to complete Setup.
6. Restart your computer if you are prompted to do so after Setup is complete.
7. Start any Office program, and then click About on the Help menu.
8. In the About dialog box, verify that "SR-1" does not appear next to the program name.

The Office 2000 SR-1a update includes the original Office 2000 SR-1 update and the Office 2000 SR-1/Windows 2000 Registry Repair utility. This utility is the only addition to the SR-1a update.

The Office 2000 SR-1a update is available for download from the following Microsoft Web site: For additional information about the Office 2000 SR-1a update, click the following article numbers to view the articles in the Microsoft Knowledge Base: For additional information about the Office 2000 SR-1a update, browse to the following Microsoft Web site: