Article ID: 302777 - View products that this article applies to.
This article was previously published under Q302777
WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.
When you try to use a feature in Microsoft PowerPoint 2000 that is not installed, you are prompted to insert the Microsoft Office 2000 CD-ROM. When you insert the CD-ROM, you may receive an error message that is similar to the following:
Error 1603 Error_Install_Failure
This behavior occurs when all the following conditions are true:
To work around this issue, use one of the following methods.
Method 1: Insert the Earlier Office CD-ROMWhen you are prompted for an Office CD-ROM, use the appropriate disc from the first Microsoft Office edition that was installed on the computer.
Method 2: Reinstall OfficeFollow these steps to reinstall the most recent edition of Microsoft Office:
Article ID: 302777 - Last Review: January 31, 2007 - Revision: 1.5
Contact us for more help
Connect with Answer Desk for expert help.