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XADM: Exchange 2000 Server SP1 User Mailbox Store Notification Does Not Work

Article ID: 302925 - View products that this article applies to.

This article was previously published under Q302925

SYMPTOMS

When a "fnevNewMail | fnevExtended" event mask is set in an Advise() call to the store, new mail notification may not work.

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CAUSE

This problem can occur because of an un-initialized variable in Exchange 2000 Server Service Pack 1 (SP1).

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To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378

(http://support.microsoft.com/kb/301378/EN-US/ )

XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information store

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File name	Version
Store.exe	6.0.4720.11
Excdo.dll	6.0.4720.11
Exoledb.dll	6.0.4720.11

For additional information a fix for this problem for Exchange 2000 Server, click the article number below to view the article in the Microsoft Knowledge Base:

302929

(http://support.microsoft.com/kb/302929/EN-US/ )

Exchange 2000 Server User Mailbox Store Notification Does Not Work

NOTE: Because of file dependencies, this update requires Microsoft Exchange Server 2000 Service Pack 1.
To work around this problem, use a "fnevNewMail" event mask instead of the "fnevNewMail | fnevExtended" event mask; if you do so, new mail notification works.

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server SP1. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

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