Article ID: 303354 - View products that this article applies to.
This article was previously published under Q303354
When you use the System Restore utility to create a restore point on a Microsoft Windows Millennium Edition (Me)-based computer, you may receive the following error message:
When you restart your computer, and then again attempt to create a restore point, you receive the same error message. Additionally, when you click Restore my computer to an earlier time, there may be no restore points available to restore from.
System Restore was unable to create a restore point. Please restart your computer and run System Restore again.
To resolve this issue, use one of the following methods, as appropriate to your situation.
Method 1Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Method 3Rename the System Restore directory. To do this, perform the following steps.
The System Restore utility in Windows Me automatically records changes made to Windows system files and to the registry. You can use System Restore to restore your system to a point in time when your computer was known to function correctly. You can also create your own restore points, which may be useful when you are uncertain of how a change to your system, such as the installation of a new program or device drivers, will affect the overall performance of Windows.
For additional information about the System Restore utility, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/267951/ )Description of the System Restore Utility in Windows Millennium Edition
279736For additional information about the Windows Registry tool (Scanreg.exe), click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/279736/ )How to Start the System Restore Tool From a Command Prompt
(http://support.microsoft.com/kb/183887/ )Description of the Windows Registry Checker Tool (Scanreg.exe)
184023For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/184023/ )Command-Line Switches for the Registry Checker Tool
(http://support.microsoft.com/kb/322246/ )You Cannot Create a Restore Point with a HighPoint Driver Installed
Article ID: 303354 - Last Review: January 31, 2007 - Revision: 2.3