Error message when you try to start the Works Calendar: "Works cannot access one or more files it needs to run the Calendar."

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Article ID: 303858 - View products that this article applies to.
This article was previously published under Q303858
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SYMPTOMS

When you try to start the Microsoft Works Calendar, you may receive the following error message:
Works cannot access one or more files it needs to run the Calendar. The files may have been renamed, deleted, or moved. Try reinstalling Works, and then starting the program again.

CAUSE

This issue may occur if one of the following conditions is true:
  • The Mswkscal.wcd file is corrupted.
  • The language locale in the Regional and Language Options item in Control Panel is set to one of the following:
    • Bengali (India)
    • Bosnian (Cyrillic)
    • Bosnian (Latin)
    • Croatian (Latin)
    • isiXhosa (South Africa)
    • isiZulu (South Africa)
    • Malayalam (India)
    • Maltese (Malta)
    • Maori (New Zealand)
    • Quechua (Bolivia)
    • Quechua (Ecuador)
    • Quechua (Peru)
    • Sami, Inari (Finland)
    • Sami, Lule (Norway)
    • Sami, Lule (Sweden)
    • Sami, Northern (Finland)
    • Sami, Northern (Norway)
    • Sami, Northern (Sweden)
    • Sami, Skolt (Finland)
    • Sami, Southern (Norway)
    • Sami, Southern (Sweden)
    • Serbian (Cyrillic)
    • Serbian (Latin)
    • Sesotho sa Leboa (South Africa)
    • Setswana (South Africa)
    • Welsh (United Kingdom)

RESOLUTION

To resolve this issue if the Mswkscal.wcd file is corrupted, follow these steps:
  1. Insert the Works CD, and then press SHIFT to prevent the Setup program from starting.

    Note If the Setup program starts, exit the Setup program.
  2. On the desktop, double-click My Computer.
  3. Locate the Mswkscal.wcd file on the Works CD.

    The following is the default location of the Mswkscal.wcd file on the Works CD:
    drive:\MSWorks\Common\CommApp\mswkscal.wcd
    In this example, drive is the drive letter of the CD drive.
  4. Select the Mswkscal.wcd file, and then press CTRL+C to copy the file to the Clipboard.
  5. Locate the Mswkscal.wcd file on the hard disk drive.

    Depending on the operating system that you are using, the default location of the Mswkscal.wcd file on the hard disk drive is in one of the following locations:
    • C:\Windows\All Users\Application Data\Microsoft\Works\mswkscal.wcd
    • C:\Program Files\Common Files\Microsoft Shared\Works Shared\mswkscal.wcd
    You can also search for the file. To do this, follow these steps:
    1. Click Start, point to Find, and then click Files Or Folders. On Microsoft Windows XP, Microsoft Windows 2000, and Microsoft Windows Millennium Edition, click Start, point to Search, and then click For Files Or Folders.
    2. In the Named box, type mswkscal.wcd, and then click Find Now. On Windows XP, Windows 2000, and Windows Millennium Edition, type mswkscal.wcd in the Search for files or folders named box, and then click Search Now.
  6. When you locate the Mswkscal.wcd file on the hard disk drive, select the file, and then press CTRL+V to replace the file by using the version that you copied from the Works CD.

    Note When you are prompted with the question, "Are sure that you want to over-write the file", click Yes.
  7. Make sure that the new version of the Mswkscal.wcd file is not read-only. Use Microsoft Windows Explorer to locate the file, right-click the file, click Properties, and then click to clear the Read-only check box.
If you still cannot start the Works Calendar, you may have to reinstall Works. To do this, use the following methods.

Remove Works

  1. Click Start, click Settings, and then click Control Panel.

    Note If you are using Windows XP, click Start, and then click Control Panel.
  2. Click Add/Remove, and then remove Works.

Delete folders and then reinstall Works

  1. On the desktop, double-click My Computer.
  2. Locate the following Works folder on the hard disk drive:
    For Windows 95, Windows 98, Windows Millennium Edition:
    C:\Windows\All Users\Application Data\Microsoft\Works

    For Windows 2000 and Windows XP:
    C:\Documents and Settings\All Users\Application Data\Microsoft\Works
  3. Select the folder, and then press DELETE.
  4. Insert the Works CD in the CD drive.
  5. Click Start, click Run, and then type drive:\setup.exe in the Open box. In this example, drive is the drive letter of the CD drive.
  6. Follow the instructions that appear on the screen to reinstall Works.
If the earlier steps have not resolved this issue, manually run the Mdac_typ.exe file, and then install Works.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
  1. Insert the Works CD or the Works 2001 CD in the CD drive.
  2. Click Start, point to Find, and then click Files or Folders. Use default steps for Windows 95 and Windows 98 for consumer programs.
  3. In the Named box, type mdac_typ.exe.
  4. In the Look in box, click the drive letter of the CD drive that contains the Works CD.
  5. Click Find Now.
  6. In the list of found files, double-click the Mdac_typ.exe file.
  7. Follow the instructions that appear on the screen to install the MDAC Update.
  8. Restart the computer when you are prompted.
If you still cannot start the Works Calendar, you may have to create a new user account. To do this, follow these steps.

Create new user account

Log on to the computer as Administrator, and then create a new user account. To do this, follow these steps:
  1. Restart the computer. When the Power On Self Test (POST) finishes, press F8.
  2. On the Windows Advanced Options Menu, use the ARROW keys to select Safe Mode, and then press ENTER.
  3. When you are prompted to select which operating system to start, select Microsoft Windows XP edition where edition is the edition of Windows XP that is installed, and then press ENTER.
  4. On the To begin, click your user name screen, click Administrator.
  5. Type the administrator password, and then click the arrow button.

    Note In some cases, the Administrator password may be set to a blank password. In this case, do not enter a password before you click the arrow button.
  6. Click Yes to close the message that states that Windows is running in safe mode.
  7. Click Start, right-click My Computer, and then click Manage.
  8. In the Computer Management (Local) list, expand Local Users and Groups.
  9. Right-click the Users folder, and then click New User.
  10. Type the user name and password in the appropriate boxes, and then retype the password in the Confirm password box.

    Note If you do not want to assign a password to the user account, do not type a password in the Password or Confirm password boxes.
  11. Click to clear the User must change password at next logon check box.
  12. Click to select the Password never expires check box if you do not want the password to expire.
  13. Click Create, click Close, and then exit the Computer Management snap-in.
  14. Restart Windows normally, and then log on as the new user that you created.
  15. Open Works by using the Task Launcher and start the Works Calendar.
  16. If the issue is resolved, copy the documents that you want from the My Documents folder of the old user account. To copy the contents of the My Documents folder of the old user account, follow these steps:
    1. Log off Windows.
    2. Press CTRL+ALT+DELETE two times.

      The Log On to Windows dialog box appears.
    3. In the User name box, type Administrator. In the Password box, type the administrator password, and then click OK.
    4. Right-click Start, and then click Explore.
    5. In the Folders tree, expand the old user account under Documents and Settings.
    6. Click user name's Documents where user name is the name of the old user account which experienced this issue.
    7. On the Edit menu, click Select All, and then click Copy on the Edit menu.
    8. Under Documents and Settings, expand the new user account folder.
    9. Click new user's Documents where new user is the name of the new user account that you created.
    10. On the Edit menu, click Paste.
    11. If you are prompted to replace files or folders, click Yes to All to confirm the replacement.
    12. On the File menu, click Close.
    13. Log off Windows.
For more information about how to move settings from the old account to the new account, click the following article number to view the article in the Microsoft Knowledge Base:
811151 How to copy data from a corrupted user profile to a new profile


To resolve this issue when the language locale is set to a locale that is listed in the "Cause" section, follow these steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
  1. Click Start, click Run, type intl.cpl in the Open box, and then click OK.
  2. Click the Regional Options tab.
  3. In the Select an item to match its preferences, or Click Customize to choose your own formats box, click a locale that is not listed in the "Cause" section, and then click OK.

MORE INFORMATION

If you are running Windows 2000 or Windows XP, you may be unable to install the version of MDAC that is included on the Works CD. If you have to update MDAC to resolve this issue, you can download the latest version of MDAC. To do this, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/data/aa937729.aspx

Properties

Article ID: 303858 - Last Review: April 23, 2007 - Revision: 6.5
APPLIES TO
  • Microsoft Works 8.0
  • Microsoft Works 7.0
  • Microsoft Works 6.0
  • Microsoft Works Suite 2005
  • Microsoft Works Suite 2004
  • Microsoft Works Suite 2003
  • Microsoft Works Suite 2002
  • Microsoft Works Suite 2001
  • Microsoft Works Suite 2006
Keywords: 
kberrmsg kbnofix kbprb KB303858

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