Help and Support

Custom categories are not transferred from Outlook 2000 to Outlook 2002

Article ID:303937
Last Review:July 27, 2006
Revision:3.2
This article was previously published under Q303937
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/EN-US/) Description of the Microsoft Windows Registry
On This Page

SYMPTOMS

When you copy an Outlook personal folders (.pst) file from a computer that is running Outlook 2000 to a computer that is running Outlook 2002, your custom categories are not transferred.

Back to the top

CAUSE

This behavior occurs because the master category list that contains all your custom categories is not maintained in the .pst file. The data exists in the Microsoft Windows Registry.

Back to the top

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, copy the MASTER CATEGORIES LIST entries in the Outlook registry to a text file on the computer that is running Outlook 2000. Transfer the file to the computer that is running Outlook 2002, and paste the text of the categories from the file to the MASTER CATEGORIES LIST in Outlook 2002. Following these steps to copy the information from the registry on the computer that is running Outlook 2000.

Back to the top

How to Save the MasterList Registry Value As a Text file

1.Click Start, and then click Run.
2.In the Open box, type regedit.
3.Click to select the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Categories
4.Click the Categories folder, and then click the MasterList value.
5.Click the Registry menu, and then click Export Registry File.
6.In the Export Registry File dialog box, click the Save as Type box, click All Files (*.*), and then type a file name with a .TXT extension, such as "MasterList.txt" (without quotation marks).
7.In Save In drop down box, point to drive A, and then click the Save button.
8.Close Registry Editor.

Back to the top

How to Paste the Text of the MasterList Key to the Outlook 2002 MASTER CATEGORIS LIST

1.On the computer that is running Outlook 2002, open the MasterList.txt file that is on the floppy disk. The following is an example of the information that your file will display:
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Categories] "MasterList"="Friends;Important People;High-Volume Customers;Family Contacts;Company Presidents;"
					
2.Copy all the text inside the quotation marks that follow the "MasterList"=, these are your custom categories. The semicolons (;) are the delimiters and must be included.
3.Open Outlook 2002, open a contact, and then click the Categories button at the lower right corner of the contact.
4.In the Categories dialog box, click the MASTER CATEGORIES LIST button
5.Paste your copied text to the New Category line by pressing Ctrl+V on your keyboard, and then click Add. Your custom categories are added to the list.

NOTE: You can only paste 255 characters into the New Category line. If you paste more than 255 characters into the field your entry is truncated.
6.Click OK, and then close the contact.

Back to the top


APPLIES TO
Microsoft Outlook 2000 Standard Edition
Microsoft Outlook 2002 Standard Edition

Back to the top

Keywords: 
kbregistry kbprb KB303937

Back to the top

Article Translations

 

Related Support Centers

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.