XADM: User Receives Duplicate Mail

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Article ID: 304122 - View products that this article applies to.
This article was previously published under Q304122
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SYMPTOMS

If you send an e-mail message to a user who is a member of a distribution list and you include that same distribution list in the Cc box, the user may receive duplicate e-mail messages.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:

Component: Messaging Database (MDB)

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File nameVersion
Store.exe6.0.4720.28
Jcb.dll6.0.4720.28
Exoledb.dll6.0.4720.28
Excdo.dll6.0.4720.28
Mdbsz.dll6.0.4720.28

NOTE: Because of file dependencies, this update requires Microsoft Exchange Server 2000 Service Pack 1.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Properties

Article ID: 304122 - Last Review: October 24, 2013 - Revision: 1.6
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbbug kbexchange2000presp2fix kbfix kbqfe KB304122

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