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XADM: Move User Procedure Does Not Move Users Because of Corrupted ACLs

Article ID: 304476 - View products that this article applies to.

This article was previously published under Q304476

SYMPTOMS

If you attempt to move user mailboxes to an Exchange 2000 Server computer, the users may not be moved. The following message may be logged for each user mailbox that is not moved:

Source: MSExchangeIS Mailbox
Category: Move Mailbox
Event ID: 8505

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CAUSE

This problem can occur if ACLs on a user's folder are corrupted.

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To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378

(http://support.microsoft.com/kb/301378/EN-US/ )

XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Messaging Database (MDB)

Collapse this tableExpand this table

File name	Version
Store.exe	6.0.4720.30
Jcb.dll	6.0.4720.30
Exoledb.dll	6.0.4720.30
Excdo.dll	6.0.4720.30
Mdbsz.dll	6.0.4720.30

NOTE: Because of file dependencies, this update requires Microsoft Exchange Server 2000 Service Pack 1.

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

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