Article ID: 304629 - View products that this article applies to.
This article was previously published under Q304629
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When you run Setup for Office, you may receive an error message similar to the following:
The error message you receive may instead list one of the following additional files:
Error 25506. Microsoft Office XP requires updated system files not detected on your computer. You must install the System Files Update prior to installing Office. C:\Winnt\system32\odbcbcp.dll is version 220.127.116.11 when we require version 18.104.22.168.
You may receive this error message if the files listed in the "Symptoms" section are not at the correct version in the \Windows\System folder or the \Winnt\System32 folder.
To resolve this problem, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about the System Files Update, click the article number below to view the article in the Microsoft Knowledge Base:
286399For additional information about similar error messages, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/286399/EN-US/ )OFFXP: Description of the System Files Update
(http://support.microsoft.com/kb/301064/ )OFFXP: "Error 25506"; Asycfilt.dll File Is the Wrong Version When You Run Office Setup
(http://support.microsoft.com/kb/300582/EN-US/ )OFFXP: Error 25510 or 25506 with HH.exe, Itir.dll, Itss.dll
Article ID: 304629 - Last Review: February 28, 2014 - Revision: 3.4
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