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Unsafe Removal Error Message for a DVD-ROM Drive When Your Computer Returns from Hibernate or Standby ModeArticle ID: 304912 - View products that this article applies to. This article was previously published under Q304912 SYMPTOMS
When your computer returns from Hibernate or Standby mode and a CD-R media is in your drive, you may receive the following error message where the device is listed as a DVD-ROM drive:
You have unplugged or ejected a device without stopping it.
CAUSE
This problem occurs because the ATAPI driver does not wait long enough for media detection with some slower drives.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910
The English-language version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/260910/EN-US/
)
How to Obtain the Latest Windows 2000 Service Pack
Date Time Version Size File name ---------------------------------------------------- 08/01/2001 12:28a 5.0.2195.4006 85,296 Atapi.sys STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3. MORE INFORMATION
This problem is reported to occur on Toshiba DVD-ROM SD-R2002 (DVD and CD-R or CD-RW combination drive). For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base: 265173 For additional information about how to install multiple hotfixes with only one reboot, click the article number below
to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/
)
Datacenter Program and Windows 2000 Datacenter Server Product
296861 For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below
to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/296861/EN-US/
)
Use QChain.exe to Install Multiple Hotfixes with Only One Reboot
249149
(http://support.microsoft.com/kb/249149/EN-US/
)
Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
PropertiesArticle ID: 304912 - Last Review: February 22, 2007 - Revision: 3.3 APPLIES TO
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