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Symptoms

When you set the values of the PrivateTimeout and PublicTimeout parameters to specify how long you are inactive from Outlook Web App, the time-out session does not end immediately in a Microsoft Exchange Server 2013 environment .

Cause

This issue occurs because the LiveIdAuthentication module considers the ping request as a user activity and it breaks the time-out of the activity. Then, the time to live (TTL) time stamp refreshes the session.

Resolution

To resolve this issue, install Cumulative Update 9 for Exchange Server 2013.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the OWA time-out settings for public or private computers, see How to Configure Public and Private Computer Settings in OWA 2013.

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