Article ID: 305616 - View products that this article applies to.
This article was previously published under Q305616
When you start your Windows XP-based computer by using the Safe Mode with Networking option, the wireless network adapters may not function.
This behavior can occur because the Safe Mode with Networking option does not start the services for the Zero Configuration utility (a built-in utility) that is used by the Institute of Electrical and Electronics Engineers, Inc. (IEEE) 802.11 wireless local area network (LAN) standard network adapters nor does it start the service for IEEE 802.1x wireless LAN standard authentication.
To work around this behavior, attach or use a standard-wired network adapter.