Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

When you access your mailbox by using Outlook Web App in a Microsoft Exchange Server 2013 environment, the first email message is selected and marked as read automatically.

Cause

This issue occurs because of a by design feature in an Exchange Server 2013 environment.

Resolution

To resolve this issue, install Cumulative Update 9 for Exchange Server 2013.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×