Article ID: 305928 - View products that this article applies to.
This article was previously published under Q305928
When you try to start Outlook 2000, it stops responding at the startup splash screen. Outlook 2000 does start as expected if you type the following command-line switch in the Run dialog box:
To resolve this behavior, rename some of the .dat files, and then restart Outlook 2000. To do this:
To work around this behavior, type the following command-line switch in the Run dialog box to start Outlook 2000 in Safe mode:
If Outlook 2000 does not start when you use the /safe command-line switch, there may be other factors that are causing Outlook 2000 to stop responding. Verify the network connectivity, confirm that the personal folders (.pst) file that is used by Outlook 2000 is available on a healthy hard disk volume, and confirm that the server contains your mailbox and is available on the network.
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