XADM: How to Manually Stop Exchange 2000 Mailbox Manager

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Article ID: 305951 - View products that this article applies to.
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Microsoft recommends that you run Mailbox Manager after normal business hours on an Exchange 2000 Server computer, because substantial system resources may be required to process mailbox folders. Exchange 2000 Service Pack 2 (SP2) adds functionality to Mailbox Manager that makes it easier to terminate the process if it continues during business hours.

For additional information about the latest service pack for Microsoft Exchange 2000 Server, click the article number below to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack


Exchange 2000 SP2 offers the option to stop the Mailbox Manager process. This may be necessary if the process is not completed overnight, or if it is manually started during business hours and needs to be stopped.

To manually stop (or start) Mailbox Manager, follow these steps:
  1. Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager to open the Exchange System Manager.
  2. Navigate to the following directory:
    Exchange Organization\Administrative Groups\Administrative Group\Servers\ServerName
  3. Right-click the applicable server object.

    A menu appears that displays either the Start Mailbox Management Process or Stop Mailbox Management Process option, depending on whether or not the process is already running.
When Mailbox Manager is stopped manually, logging processes (such as the Windows 2000 Event Viewer application log and admin report) indicate that Mailbox Manager was stopped instead of having finished on its own. For example, note the following, event ID 9215:
Event Type:	Information
Event Source:	MSExchangeSA
Event Category:	Mailbox Management 
Event ID:         9215
The Microsoft Exchange Server Mailbox Manager was stopped while processing mailboxes
Started at:	Wednesday, August 15, 2001 4:44:04 PM
Stopped at:	Wednesday, August 15, 2001 4:46:57 PM
Mailboxes processed:	47
Messages moved:	0
Size of moved messages:	0.00 KB
Deleted messages:	10
Size of deleted messages:	119.73 MB.
Also see the following article for more information about Exchange 2000 Mailbox Manager:
278024 XADM: Exchange 2000 Server SP1 Mailbox Manager


Article ID: 305951 - Last Review: February 27, 2007 - Revision: 1.4
  • Microsoft Exchange 2000 Server Standard Edition
kbexchange2000sp2fix kbinfo KB305951

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