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How to remove duplicate mobile device management objects in Microsoft Entra ID

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This article describes how to remove duplicate mobile device management objects in Microsoft Entra ID. You can use this procedure to remove orphaned device objects in Microsoft Entra ID that are not automatically removed by the service after 90 days.

Note

Microsoft recommends that administrators use PowerShell to remove duplicate or stale devices from Microsoft Entra ID. However, there may be instances in which it is necessary to remove Intune-managed devices manually. For more information, see clean up stale devices in the Azure portal.

  1. Sign in to the Microsoft 365 admin center as an administrator.

  2. Select Microsoft Entra ID > Users, and then select the user account that the device is registered to.

    Note

    If you don't already have a Microsoft Azure subscription, each paid Office 365 subscription includes a free subscription to Microsoft Azure. To obtain this subscription, you must first sign up for the Microsoft Entra subscription.

  3. Select Devices.

  4. In the list of devices that are registered to the user, select the device that you want to remove.

  5. Delete the orphaned entry.