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OLEXP: "Send To" and E-mail Links Do Not Work Using Outlook Express as Default
Article ID: 306098 - View products that this article applies to.
This article was previously published under Q306098
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/257824/EN-US/ )OL2000: Differences Between Outlook and Outlook Express
When you attempt to use Outlook Express to send mail from a hyperlink, to send mail by using the "Send To" feature of another program, or to send mail by using the "New Message" feature in Microsoft Internet Explorer, Outlook Express may not be used to send the message.
This issue can occur if:
To resolve this issue, register Outlook Express as the default e-mail program. If this does not resolve the issue, or if Outlook Express is already registered as the default e-mail program, edit the Windows registry to correct the default mail client string values.
Register Outlook Express as the Default E-mail ProgramTo register Outlook Express as the default mail program on your computer, use one of the following methods:
Edit the Windows RegistryIf you can register Outlook Express as the default mail handler, but you still cannot send mail from mail links or other programs by using Outlook Express, you need to add a data string to the default mail client key in the registry.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To add the data string to the default mail client key:
Article ID: 306098 - Last Review: May 7, 2007 - Revision: 2.3