Error Message: Unable to Establish a Connection with the Activation Server. Please Check Your Network...

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Article ID: 306153 - View products that this article applies to.
This article was previously published under Q306153
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SYMPTOMS

When you try to activate Windows XP in the Activate Windows Wizard, you may receive the following error message:
Unable to establish a connection with the activation server. Please check your network settings and confirm that you are able to connect to the internet, then try again.

Message number: 32777

CAUSE

This problem can occur if your computer system clock is significantly ahead or behind of the current time and date. This can cause Windows Product Activation to interpret that the certificate on an activation server is expired.

RESOLUTION

To work around this problem, verify that the system clock is using the correct time and date. If you cannot log on, start your computer in Safe Mode (without networking), and then correct the system clock.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

It is also possible that a BIOS or hardware issue can cause the system clock to be wrong, so you should ensure that your BIOS is up to date.

Properties

Article ID: 306153 - Last Review: April 28, 2003 - Revision: 1.3
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbenv kberrmsg kbprb KB306153

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