PSRV2002: Timephase %Complete for Non-Working Days Is Not Calculated When You Update Actual Work from Project Web Access

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Article ID: 306220 - View products that this article applies to.
This article was previously published under Q306220
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SYMPTOMS

If you enter actual work on days that are defined as non-working days in the Task Usage view from Microsoft Project Web Access, Timephased %Complete on the non-working days may be empty or might not be calculated correctly in the project.

CAUSE

This problem occurs because the value for Timephased %Complete does not record on days that are defined as non-working days.

RESOLUTION

Service Pack Information

This problem is corrected in Project Server 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867830 How to obtain the latest Microsoft Project Server 2002 service pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Client Side 

   Date         Time     Size       File name
   -------------------------------------------------
   09-Oct-2002  23:30    8,859,648  Project10.msp

Server Side 

   Date         Time     Size       File name
   -------------------------------------------------
   09-Oct-2002  23:52    3,524,608  Prjsvr10.msp
After the hotfix is installed, the following files will have the listed attributes or later:
Client Side

   Date         Time   Version         Size        File name
   --------------------------------------------------------------
   22-May-2002  22:37  10.0.4109.0      7,445,320  Owc10.dll        
   09-Oct-2002  19:31  10.0.2002.1009     909,824  Pj10od10.dll     
   09-Oct-2002  19:31  10.0.2002.1009   4,108,800  Pjoledb.dll      
   09-Oct-2002  19:31  10.0.2002.1009  10,101,248  Winproj.exe   

Server Side

   Date         Time   Version         Size        File name
   --------------------------------------------------------------
   30-Aug-2002  00:13                         611  Build.inc
   05-Sep-2002  19:19                       6,133  Clntutil.asp
   05-Sep-2002  19:19                      13,525  Dlmain.asp
   05-Sep-2002  19:19                       6,946  Issshell.asp
   05-Sep-2002  19:19                      16,837  Linkissu.asp
   05-Sep-2002  19:19                       3,975  New4task.asp
   17-Sep-2002  00:56  10.2002.0.916      626,688  Pds.dll          
   09-Oct-2002  19:31  10.0.2002.1009     909,824  Pj10od10.dll     
   29-Aug-2002  19:20                     914,153  Pjclient.cab
   01-Oct-2002  01:00  10.0.2002.930      167,936  Pjobjprv.dll     
   09-Oct-2002  19:31  10.0.2002.1009   4,108,800  Pjoledb.dll      
   06-Aug-2002  18:16                       3,584  Prjsvre.mst
   05-Sep-2002  19:19                      53,683  Svrdbdl.asp

WORKAROUND

To work around this issue, modify the Enterprise Global Calendar to contain all working days.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project Server 2002 Service Pack 1.

REFERENCES

For additional information about how %complete is calculated, click the following article number to view the article in the Microsoft Knowledge Base:
101495 PRJ: How Percent Complete Is Calculated for Nested Summary Tasks

Properties

Article ID: 306220 - Last Review: September 18, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Project 2002 Professional Edition
  • Microsoft Project Server 2002
Keywords: 
kbhotfixserver kbqfe kbprojectserver2002sp1fix kbenv kbui kbprb kbbug kbfix KB306220

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