No Sound Playing an Audio CD in Analog Mode on USB Speakers

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Article ID: 306706
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SYMPTOMS

On computers with Universal Serial Bus (USB) speakers as the preferred audio output device, you may not hear any sound when you play CD audio in Analog mode. The master volume slider in Windows Media Player has no effect on the volume.

CAUSE

Analog CD audio cannot be output to USB speakers. USB speakers typically take digital input only.

WORKAROUND

To work around this behavior, use digital output or analog speakers.

To switch to digital CD playback:
  1. Start Windows Media Player.
  2. On the Tools menu, click Options.
  3. Click the Devices tab, and then click Properties for the CD-ROM or DVD-ROM drive that you are using for playback.
  4. In the Playback section, click Digital.
  5. Click OK, and then restart the playback.

STATUS

This behavior is by design.

MORE INFORMATION

If USB speakers are the preferred device, Windows Media Player tries to find a non-preferred, non-USB audio device to play to; the volume control works for that device.

Related Information:

Troubleshooter: No audio in Windows

Music and sound help with Windows 7
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 306706 - Last Review: June 23, 2010 - Revision: 4.0
Keywords: 
kbenv kbprb KB306706
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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