Article ID: 306762 - View products that this article applies to.
This article was previously published under Q306762
When you start the System Restore utility, and then click Restore my computer to an earlier time, you may notice that restore points are no longer listed in the calendar. This includes restore points that you created manually and system checkpoints that are automatically created by Windows Millennium Edition (Me). Restore points are not saved in System Restore.
This issue can occur if you have a version of McAfee Safe & Sound installed on your computer that is earlier than version 4.00.1034.0.
To resolve this issue, upgrade your version of McAfee Safe & Sound to version 4.00.1034.0.
To work around this issue, use the System Configuration Utility (Msconfig.exe) to remove McAfee Safe & Sound from the Startup group on your computer.
NOTE: When you use this procedure, the McAfee Safe & Sound backup is turned off.
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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
The System Restore utility in Windows Me automatically records changes made to Windows system files and to the registry. You can use System Restore to restore your system to a point in time when your computer was known to function correctly. You can also create your own restore points, which may be useful when you are uncertain of how a change to your system, such as installing a new program or device drivers, will affect the overall performance of Windows.
For additional information about the System Restore utility, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/267951/EN-US/ )Description of the System Restore Utility in Windows Millennium Edition
279736For additional information about how to troubleshoot using the System Configuration utility in Windows Me, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/279736/EN-US/ )How to Start the System Restore Tool From a Command Prompt
(http://support.microsoft.com/kb/281995/EN-US/ )How to Troubleshoot Using the Msconfig Utility in Windows Millennium Edition
(http://support.microsoft.com/kb/181966/EN-US/ )System Configuration Utility Advanced Troubleshooting Settings
Article ID: 306762 - Last Review: July 31, 2007 - Revision: 1.3
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