Software-Metering Agent Heap Operation Fault

A Systems Management Server (SMS) version 2.0 Service Pack 3 (SP3) software-metering client may generate an access violation error message in Licclint.exe, and the Licclint.exe process may leak memory when you download the ignore list. In the Liccli.log client log file, the following message may be the last message that is logged before Licclint.exe stops responding (hangs):

SMS 2.0 SP3 introduced a heap operation problem in the software-metering agent.

To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.