Windows XP Incorrectly Lists C-Media CM8738 Audio Sound Card as Unknown Device

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Article ID: 307037 - View products that this article applies to.
This article was previously published under Q307037
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SYMPTOMS

When you install Windows XP Home Edition or Windows XP Professional on a computer that has a C-Media CM8738 Audio sound card installed, Windows XP may not detect the device. Device Manager may show this sound card as an "Unknown Multimedia Device."

RESOLUTION

To resolve this issue, contact C-Media to ask about availability of an updated driver that addresses this issue. Visit the following C-Media Web site:
http://www.cmedia.com.tw

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Properties

Article ID: 307037 - Last Review: October 18, 2001 - Revision: 1.3
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kb3rdparty kbenv kbpending kbprb KB307037

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