Running ASUS Update Utility Version 3.26 Causes the Computer to Stop Responding

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This article was previously published under Q307081

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SYMPTOMS

When you run ASUS Update Utility version 3.26, the computer may stop responding (hang). This behavior occurs on a Windows XP-based computer that has an ASUS P3V4X motherboard and an ASUS AGP-V7700 GeForce2 GTS 64-megabyte video adapter.

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RESOLUTION

To resolve this behavior, contact ASUSTek Computer Inc. to ask about availability of an update that addresses this behavior.

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MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact ASUSTek Computer Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 (http://support.microsoft.com/kb/65416/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, A-K

60781 (http://support.microsoft.com/kb/60781/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, L-P

60782 (http://support.microsoft.com/kb/60782/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, Q-Z

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