Windows XP Lists CNR SoundMAX Audio Extension Card as an Unknown PCI Device

Article translations Article translations
Article ID: 307110 - View products that this article applies to.
This article was previously published under Q307110
Expand all | Collapse all

SYMPTOMS

After you install a communication and network riser (CNR) SoundMAX audio extension card, Windows XP does not recognize the card. Device Manager lists the card as an unknown PCI device.

CAUSE

This behavior can occur because Windows XP does not support the CNR-based SoundMAX audio extension card.

RESOLUTION

To resolve this behavior, contact Analog Devices, Inc. (ADI) to ask about availability of an updated driver that is compatible with Windows XP. Visit the ADI Web site at:
http://www.analog.com
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The CNR-based SoundMAX (S/PDIF & Optical Output) audio extension card extends audio functionality. Although you can add the card to an i815-based motherboard if the motherboard has a CNR slot, you cannot use the output from the card.

S/PDIF stands for Sony/Philips-Digital Interface.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 307110 - Last Review: December 1, 2007 - Revision: 2.7
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
Keywords: 
kb3rdparty kbprb KB307110

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com