Cannot Gain Access to the DVD-ROM Drive After Computer Comes Out of Hibernation

When you try to gain access to the DVD-ROM drive after your computer comes out of hibernation, you may receive the following error message: This happens on a computer that has an ASUS P5A motherboard and an AOpen DVD-9632 DVD-ROM drive installed.

This issue can occur if either the firmware or the hardware is outdated or is experiencing some other underlying problem, or if the system BIOS is outdated.

To resolve this issue, contact the manufacturer of the DVD-ROM drive or of the motherboard to ask about availability of an updated driver or a firmware update that addresses this issue.


To work around this issue, restart the computer.

You can also temporarily turn off the Hibernation feature:

1. Click Start, and then click Control Panel.
2. Double-click Power Options.
3. Click the Hibernation tab.
4. Click to clear the Enable Hibernation check box, and then click OK.