Article ID: 307229 - View products that this article applies to.
This article was previously published under Q307229
After you upgrade to Windows XP Professional, you may experience one or more of the following symptoms:
This behavior can occur if you created a new user account during Windows XP Setup, and you are logged on as the new user. Windows XP provides the ability to use multiple user accounts to make it easy to set up and manage computer accounts for everyone who uses your computer.
To resolve this behavior, click Start, click Log off, and then log on as the original user account that has your e-mail, favorites, sound customization and icons.
With user accounts, multiple users can switch between accounts without having to restart the computer. You can also get help remembering a forgotten password, store multiple user names and passwords, and protect your copy of Windows XP Professional against piracy. For more information about user accounts, click Start, click Help and Support, type user accounts, press ENTER, and then click What's new for user accounts and startup in the Suggested topics box.