Article ID: 307472 - Last Review: July 27, 2006 - Revision: 2.3 OL2002: Recipients Cannot Read Messages When 168-Bit (3DES) Encryption Is EnabledThis article was previously published under Q307472 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/EN-US/
)
Description of the Microsoft Windows Registry
SUMMARY
By default, Microsoft Outlook 2002 defaults to 40-bit (RC2-40) encryption when another encryption algorithm is not available. If you configure Outlook to default to 168-bit (3DES) encryption instead, and then you send a message to an e-mail client that does not support that encryption algorithm, the recipient is unable to read the message.
MORE INFORMATIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk. If the UseAlternateDefaultEncryptionAlg value exists under the following registry key, Outlook is configured to use a different default encryption algorithm: HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security
If one or more recipients cannot read messages that you send when Outlook is configured in this manner, remove the UseAlternateDefaultEncryptionAlg value so that Outlook defaults to 40-bit (RC2-40) encryption. To do so:
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