Article ID: 307810 - Last Review: September 23, 2005 - Revision: 3.2 OL2000: Message Headers Do Not Synchronize As ExpectedThis article was previously published under Q307810 SYMPTOMS If you click Remote Mail on the Tools menu, and then click Connect to download headers, Outlook 2000 does a full synchronization for
Calendar, Task, and Contact items instead of only synchronizing the headers of
messages as expected. In the Deleted Items folder, the following information is logged in the synchronization log: In deleted Items you see the following log: 14:57:23 Synchronizing Mailbox 'Jompa' 14:57:23 Synchronizing Hierarchy 14:57:23 Synchronizing Favorites 14:57:23 Synchronizing Folder 'Inbox' 14:57:24 Synchronizing Folder 'Outbox' 14:57:24 Synchronizing Folder 'Sent Items' 14:57:24 5 item(s) added to offline folder 14:57:24 Synchronizing Folder 'Calendar' 14:57:24 1 view(s)/form(s) deleted in offline folder 14:57:24 Synchronizing Folder 'Contacts' 14:57:24 Synchronizing Folder 'Drafts' 14:57:24 Synchronizing Folder 'Journal' 14:57:24 Synchronizing Folder 'Notes' 14:57:24 Synchronizing Folder 'Tasks' 14:57:24 Synchronizing Folder 'Deleted Items' 14:57:24 3 item(s) added to offline folder 14:57:24 Synchronizing Views 14:57:24 Done RESOLUTION To resolve this problem, obtain the latest
service pack for Microsoft Office 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 276367
(http://support.microsoft.com/kb/276367/EN-US/
)
OFF2000: How to Obtain the Latest Office 2000 Service Pack The English-language version of this fix should
have the following file attributes or later:Date Time Version Size File name -------------------------------------------------------------- 31-Jan-2000 18:26:56 9.0.0.3731 196,661 Oladd.fae 05-Apr-2000 12:02:20 9.0.0.4005 192,561 Mimedir.dll 22-May-2000 16:35:14 - 170,617 Olxchng9.chm 23-May-2000 08:20:06 - 150,690 Olexchng.aw 23-May-2000 16:19:26 - 554,068 Outlhlp.aw_0001 30-May-2000 11:53:14 - 26,643 Olsec9.chm 02-Jun-2000 03:45:52 9.0.0.4201 86,067 Envelope.dll 02-Jun-2000 04:30:30 9.0.0.4201 65,586 Sendto9.dll 14-Jun-2000 10:11:40 1.0.3.27 41,472 Bjablr32.dll 14-Jun-2000 10:12:12 3.2.0.27 61,952 Bjlog32.dll 14-Jun-2000 10:14:54 1.0.3.27 183,808 Emablt32.dll 19-Jun-2000 11:12:12 5.5.2652.65 808,720 Cdo.dll_0004 19-Jun-2000 11:49:48 5.5.2652.65 716,560 Cdo.dll 07-Jul-2000 20:03:32 5.5.3138.0 528,656 Mspst32.dll_0005 07-Jul-2000 20:07:18 5.5.3138.0 602,384 Mspst32.dll_0004 31-Aug-2000 12:43:04 5.5.3142.0 154,112 Emsabp32.dll_0005 08-Jan-2001 14:37:14 1.0.3.28 98,304 Bjsrch32.dll 08-Feb-2001 10:17:59 5.5.3153.0 454,144 Omi9.dll_0001 08-Feb-2001 10:21:39 5.5.3153.0 548,352 Omint.dll_0001 21-May-2001 11:16:34 5.5.3157.0 623,104 Msmapi32.dll_0002 21-May-2001 11:20:28 5.5.3157.0 792,576 Msmapi32.dll_0001 01-Jun-2001 18:15:00 5.5.3159.0 131,344 Emsui32.dll_0005 06-Jun-2001 10:05:59 - 129,024 Out2ksec.mst 21-Jun-2001 15:01:10 9.0.0.5421 73,772 Rm.dll 06-Jul-200 08:11:18 - 2,882 Readme.txt 13-Jul-2001 02:48:22 9.0.5512.0 368,691 Pstprx32.dll_0002 31-Aug-2001 17:02:50 9.0.0.5630 1,675,315 Outllibr.dll 05-Oct-2001 03:33:12 5.5.3165.0 594,192 Emsmdb32.dll_0005 13-Nov-2001 04:45:51 8.30.3165.0 782,608 Outex.dll 18-Nov-2001 16:10:44 5.5.3166.0 540,944 Exsec32.dll_0005 01-Dec-2001 19:00:34 9.0.0.5930 127,027 Contab32.dll_0002 07-Dec-2001 10:48:07 9.0.0.6006 5,328,946 Outllib.dll 10-Dec-2001 13:22:39 - 2,636,800 Outlook.msp STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).
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