OL2002: VBA Events May Not Work After Print Preview

View products that this article applies to.

This article was previously published under Q307999

For a Microsoft Outlook 2000 version of this article, see 305696 (http://support.microsoft.com/kb/305696/EN-US/ ) .

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SYMPTOMS

After you open a Print Preview window of the folder view, Visual Basic for Applications (VBA) may not work correctly. The VBA events may not fire.

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CAUSE

Outlook 2002 releases event handlers when the Print Preview window of a folder view is closed.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version     Size       File name     
   ------------------------------------------------------------
   14-Sep-2001  13:32  0.0.0.0000  2,504,556  OUTLOOK.msp
   14-Sep-2001  13:59  0.0.0.0000  3,773,440  OUTLOOK_Admin.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time   Version      Size       File name     
   -------------------------------------------------------
   30-Aug-2001  00:38  10.0.3228.0    342,336  exsec32.dll
   12-Sep-2001  23:11  10.0.3311.0  6,302,024  outllib.dll
   12-Sep-2001  23:11  10.0.3311.0     47,432  outlook.exe
   12-Sep-2001  23:11  10.0.3311.0    117,064  outlph.dll
   16-Jun-2001  16:05  10.0.3012.0    133,448  rm.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.

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