Article ID: 308111 - View products that this article applies to.
This article was previously published under Q308111
In some Dcpromo.exe update situations, the replication service principal name (SPN) may be lost. This causes replication not to work.
One method to identify this problem is to examine the Directory Service event log. Look for an entry similar to:
Event Type: Error
Event Source: NTDS Replication
Event Category: Replication
Event ID: 1645
Time: 11:12:15 AM
The Directory Service received a failure while trying to perform an authenticated RPC call to another Domain Controller. The failure is that the desired Service Principal Name (SPN) is not registered on the target server. The server being contacted is 3cb25b0f-3809-48fb-8571-59f4a2253846._msdcs.mydomain.com. The SPN being used is E3514235-4B06-11D1-AB04-00C04FC2DCD2firstname.lastname@example.org.
Please verify that the names of the target server and domain are correct. Please also verify that the SPN is registered on the computer account object for the target server on the KDC servicing the request. If the target server has been recently promoted, it will be necessary for knowledge of this computer's identity to replicate to the KDC before this computer can be authenticated.
The servicePrincipalName attribute is a multiple-valued, non-linked attribute. In some Dcpromo.exe update situations, the replication SPN may be lost because of a conflict with another write process on this attribute.
The domain controller that accepts the conflicting SPN value cannot replicate with the domain controller for which the SPN attribute is written. Because the domain controller cannot replicate, the domain controller never receives the correct updated SPN through replication.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/260910/ )How to obtain the latest Windows 2000 service pack
Date Time Version Size File name -------------------------------------------------------- 30-Nov-2001 14:40 5.0.2195.4685 123,664 Adsldp.dll 30-Nov-2001 14:40 5.0.2195.4628 130,320 Adsldpc.dll 30-Nov-2001 14:40 5.0.2195.4016 62,736 Adsmsext.dll 30-Nov-2001 14:40 5.0.2195.4653 356,112 Advapi32.dll 30-Nov-2001 14:40 5.0.2195.4571 82,704 Cmnquery.dll 30-Nov-2001 14:40 5.0.2195.4141 133,904 Dnsapi.dll 30-Nov-2001 14:40 5.0.2195.4379 91,408 Dnsrslvr.dll 30-Nov-2001 14:40 5.0.2195.4534 41,744 Dsfolder.dll 30-Nov-2001 14:40 5.0.2195.4534 156,944 Dsquery.dll 30-Nov-2001 14:40 5.0.2195.4574 110,352 Dsuiext.dll 30-Nov-2001 14:44 5.0.2195.4685 521,488 Instlsa5.dll 30-Nov-2001 14:40 5.0.2195.4630 145,680 Kdcsvc.dll 26-Nov-2001 16:33 5.0.2195.4680 199,440 Kerberos.dll 04-Sep-2001 08:32 5.0.2195.4276 71,024 Ksecdd.sys 26-Nov-2001 17:55 5.0.2195.4685 503,568 Lsasrv.dll 26-Nov-2001 15:55 5.0.2195.4685 33,552 Lsass.exe 26-Nov-2001 16:32 5.0.2195.4680 107,280 Msv1_0.dll 30-Nov-2001 14:40 5.0.2195.4594 306,960 Netapi32.dll 30-Nov-2001 14:40 5.0.2195.4686 359,184 Netlogon.dll 30-Nov-2001 14:40 5.0.2195.4703 913,680 Ntdsa.dll 30-Nov-2001 14:40 5.0.2195.4627 387,856 Samsrv.dll 30-Nov-2001 14:40 5.0.2195.4583 128,784 Scecli.dll 30-Nov-2001 14:40 5.0.2195.4600 299,792 Scesrv.dll 30-Nov-2001 14:40 5.0.2195.4600 48,400 W32time.dll 06-Nov-2001 11:43 5.0.2195.4600 56,592 W32tm.exe 30-Nov-2001 14:40 5.0.2195.4684 125,712 Wldap32.dll
You can use the following workaround to restore replication.
NOTE: This method may cause other SPN values that are not automatically regenerated by the computer to be lost. In some situations, it may be better to install the hotfix that is mentioned in this article.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows 2000 Service Pack 3.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/ )The Datacenter Program and Windows 2000 Datacenter Server product
296861For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/296861/ )How to install multiple Windows updates or hotfixes with only one reboot
(http://support.microsoft.com/kb/249149/EN-US/ )Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Article ID: 308111 - Last Review: February 21, 2007 - Revision: 3.4