Article ID: 308116 - Last Review: November 4, 2003 - Revision: 3.1

User Without Administrator Rights Cannot Install Software

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SYMPTOMS

When you try to install a program, you may receive the following error message, where program is the name of the program you are trying to install:

Informational Display Message

In order to install program, you must be an Administrator or have program approved by an administrator. Contact your Administrator for more information.

Note that the title of this dialog box (Informational Display Message) may vary, depending on the program that you are using.

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CAUSE

This behavior occurs if the program installation modifies any system files or restricted registry settings.

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To resolve this behavior, log on to Windows as an administrator or as a user with administrator privileges. You can also install the program by having someone with administrator privileges install the program with the run as command.

For information about how to use the run as command, please see the following Knowledge Base article:

For additional information about how to use the "run as" command, click the article number below to view the article in the Microsoft Knowledge Base:

305780 (http://support.microsoft.com/kb/305780/EN-US/ ) HOW TO: Use the RUN AS Command to Start a Program as an Administrator

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