Article ID: 308758 - View products that this article applies to.
This article was previously published under Q308758
BUG #: 352651 (SHILOH_BUGS)
BUG #: 57848 (SQLBUG_70)
In the SQL Agent Properties dialog box, if you clear the Save copies of the sent messages in the sent items folder text box, the sent messages are not saved in the Sent items folder. However, the sent messages are stored in the Root directory of the source mailbox.
The e-mail messages are not visible to mail clients such as Microsoft Outlook and they remain indefinitely in the Root directory, occupying space and causing the client mailboxes to fill up.
To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/290211/EN-US/ )INF: How to Obtain the Latest SQL Server 2000 Service Pack
To work around this problem, you can use the Microsoft Exchange utility, MDB Viewer, to view the hidden e-mail messages that fill up the mailbox. You can also use the MDB Viewer to delete those e-mail messages.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Microsoft SQL Server 2000 Service Pack 2.
To install the MDB Viewer you need the Mdbvu32.exe utility. The Mdbvu32.exe utility and the accompanying DLL files are on the Exchange Server 5.5 CD-ROM in either the Server\Support\Utils\I386 folder or the \Server\Support\Utils\Alpha folder.
Copy the following files to your computer:
Steps To Reproduce Behavior
REFERENCESFor additional information, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/261133/EN-US/ )FIX: DTS "Send Mail" Fills Up Mailbox and Outlook Cannot See or Delete E-Mail Messages
Article ID: 308758 - Last Review: October 30, 2003 - Revision: 3.2
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