Article ID: 308780 - View products that this article applies to.
This article was previously published under Q308780
This article has been archived. It is offered "as is" and will no longer be updated.
When you start Internet Explorer (IE), you may receive the following error message:
If you try to gain access to a Web site by entering the IP address of the site in the address bar, you may receive the following error message:
Page cannot be displayed
Unable to locate server
This behavior can occur if the following registry key is corrupted:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To resolve this behavior, import a clean copy of the WinSock2 key into the registry:
This behavior can occur if a third-party Winsock program is installed on the system.
Article ID: 308780 - Last Review: February 27, 2014 - Revision: 4.3