FIX: SQL Server 2000 Setup Terminates Unexpectedly if You Install Chinese (Hong Kong) Locale

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This article was previously published under Q308866

BUG #: 354527 (SHILOH_BUGS)

SYMPTOMS

When you install Microsoft Windows 2000 with the Chinese (Hong Kong) locale, SQL Server 2000 Setup may terminate in the collation configuration step.

Under these circumstances, the Sqlstp.log shows the following:

   16:52:46 Begin Action:  DlgServices
   16:52:48 ShowDlgServices returned: 1
   16:52:48 [DlgServices]
   16:52:48 Local-Domain	= 3855
   16:52:48 AutoStart		= 15
   16:52:48 Result	= 1
   16:52:48 End Action DlgServices
   16:52:48 begin ShowDialogsUpdateMask
   16:52:48 nFullMask = 0x1bdc00f7, nCurrent = 0x400000, nDirection = 1
   16:52:48 Updated Dialog Mask: 0x1bdc00f7, Disable Back = 0x1
   16:52:48 Dialog 0x400000 returned: 1
   16:52:48 End Action ShowDialogsHlpr
   16:52:48 ShowDialogsGetDialog returned: nCurrent=0x800000,index=23
   16:52:48 Begin Action ShowDialogsHlpr: 0x800000
   16:52:48 Begin Action:  DlgSQLSecurity
   16:52:50 ShowDlgSQLSecurity returned: 1
   16:52:50 LoginMode = 1,szPwd
   16:52:50 End Action DlgSQLSecurity
   16:52:50 begin ShowDialogsUpdateMask
   16:52:50 nFullMask = 0x1bdc00f7, nCurrent = 0x800000, nDirection = 1
   16:52:50 Updated Dialog Mask: 0x1bdc00f7, Disable Back = 0x1
   16:52:50 Dialog 0x800000 returned: 1
   16:52:50 End Action ShowDialogsHlpr
   16:52:50 ShowDialogsGetDialog returned: nCurrent=0x1000000,index=24
   16:52:50 Begin Action ShowDialogsHlpr: 0x1000000
   16:52:50 Begin Action:  DlgCollation

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 (http://support.microsoft.com/kb/290211/EN-US/ ) INF: How to Obtain the Latest SQL Server 2000 Service Pack

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WORKAROUND

To work around this issue and run Setup successfully, follow these steps:

Obtain SQL Server 2000 Service Pack 2, and then copy it to a given location.
Copy the contents of the SQL Server 2000 CD-ROM (RTM version), and then drop them to a read-write location.
Replace the Sqlsui.dll file (in the location where you dropped the RTM version) with the Service Pack 2 version of the Sqlsui.dll file.
Run Setup from the RTM location.

NOTE: After following these steps, you cannot run Setup from the CD-ROM, because one of the files on the CD-ROM has to be replaced with a file from Service Pack 2.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft SQL Server 2000 Service Pack 2.

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MORE INFORMATION

Steps to Reproduce the Problem

Click Start, point to Settings, and then click Control Panel.
Double-click the Regional Options icon, click the General tab, and then change the Your Locale setting to Chinese (Hong Kong).
Click Set default, and then change the Set System Locale setting to Chinese (Hong Kong).
Run the autorun.exe file. Note that Setup terminates at the collation configuration step.