Article ID: 308880 - Last Review: July 28, 2006 - Revision: 1.4

FIX: Outlook hangs up whe you try to connect to a VPN over an existing dial-up connection in Outlook 2002

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This article was previously published under Q308880
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SYMPTOMS

Outlook 2002 may hang up an existing dial-up connection when you connect through a virtual private network (VPN) connection.
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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841  (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should have the following file attributes or later:
   Date        Time    Version        Size    File name
   ------------------------------------------------------
   12-Dec-2001 12:13  10.0.3604.0    534,856  Outlcm.dll
   20-Dec-2001 20:43  10.0.3618.0  6,306,120  Outllib.dll
   20-Dec-2001 20:44  10.0.3604.0     92,488  Outlmime.dll
   29-Nov-2001 02:21  10.0.3527.0     47,432  Recall.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
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APPLIES TO
  • Microsoft Outlook 2002 Standard Edition
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Keywords: 
kbhotfixserver kbqfe kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB308880
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