Money 2002: Error Message: This Installation Package Cannot Be Installed by the Windows Installer Service

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This article was previously published under Q308924

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SYMPTOMS

When you attempt to install Money 2002, you receive an error message similar to the following:

This installation package cannot be installed by the Windows Installer Service. You must install a Windows service pack that contains a newer version of the Windows Installer Service.

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CAUSE

This issue can occur if an outdated version of Windows Installer is installed.

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RESOLUTION

To resolve this problem, manually start the installation of Money. To do this, follow these steps:

Quit all programs that are running.
Insert your Money 2002 CD-ROM. Press and hold down the SHIFT key when you insert the CD-ROM to prevent Money Setup from starting automatically.
On the desktop, double-click My Computer.
Double-click the CD-ROM drive.
Double-click msiw9x.exe, and then follow online instructions.
Restart your computer.
Double-click My Computer.
Double-click your CD-ROM drive.
Double-click Setup.exe to install Money 2002.

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APPLIES TO

Microsoft Money 2002 Standard Edition, when used with:

Microsoft Windows 98 Second Edition
Microsoft Windows 98 Standard Edition
Microsoft Windows 95

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kbprb KB308924

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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