An error message appears with an Asus video adapter in Windows XP

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Article ID: 309126 - View products that this article applies to.
This article was previously published under Q309126
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SYMPTOMS

When you use a computer that contains an Asus video adapter, the computer may stop responding (hang) and display the following error message:
ASUSASV1.DLL+0x1725

CAUSE

This behavior can occur if you did not use the Dynamic Update feature for the video adapter driver when you installed Windows XP.

RESOLUTION

To prevent this problem from occurring, when you upgrade to Windows and receive the prompt by Setup to get updated Setup files, click Yes, download the updated Setup files (Recommended), and then click Next.

This fix is installed via the Dynamic Update feature of Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
311220 Description of the Dynamic Update feature in Windows XP Setup

WORKAROUND

How to delete the Asusasv1.dll file

To work around this problem, delete the Asusasv1.dll file. To do this, follow these steps:
  1. Click Start, and then click Run.
  2. Type cmd, and then click OK.
  3. Type del /s %windir%\Asusasv1.dll, and then press ENTER.
  4. Type exit to exit the Command Prompt window.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 309126 - Last Review: August 25, 2010 - Revision: 3.0
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbhowto kbbug kbfix KB309126

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