Article ID: 309178 - Last Review: January 31, 2007 - Revision: 3.7

The AutoDial Procedure Stops If You Quit Internet Explorer

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This article was previously published under Q309178

SYMPTOMS

When Internet Explorer performs an AutoDial procedure, the Internet Explorer window and the Dial-Up Connection dialog box are displayed. If you configure the AutoDial feature to automatically connect, the AutoDial procedure starts. When this occurs, you can quit Internet Explorer. If you do this, the Dial-Up Connection dialog box closes. Because the connection is not established, the modem dials, negotiates line speed, and then stays connected until an Internet service provider (ISP) timeout occurs and quits the connection.

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CAUSE

This problem occurs because the methods that are used by Internet Explorer to determine whether a connection is open or not do not determine if the connection is in the process of being established.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328548 (http://support.microsoft.com/kb/328548/EN-US/ ) How to Obtain the Latest Internet Explorer 6 Service Pack

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WORKAROUND

To work around this problem, click Cancel in the Dial-Up Connection dialog box to cancel the connection. When you do this, Internet Explorer does not quit when your computer attempts to establish a connection.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer 6 Service Pack 1.

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