XADM: In Exchange System Manager, the Mailbox Size Is Incorrect for Mailboxes Larger Than 4 GB

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Article ID: 309198 - View products that this article applies to.
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If mailboxes on Exchange 2000 Server contain over 4 gigabytes (GBs) of data, Exchange System Manager may show the total size of the mailbox as 0 instead of the true mailbox size.


This problem can occur if Exchange System Manager reads the wrong property tag for mailboxes that are larger than 4 GB.


To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack


Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.


Article ID: 309198 - Last Review: October 24, 2013 - Revision: 1.4
  • Microsoft Exchange 2000 Server Standard Edition
kbnosurvey kbarchive kbbug kbexchange2000sp2fix kbfix KB309198

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