XCCC: Error Message: "422 Error" in Outlook Web Access When You Open Certain Messages with Embedded Messages Attached

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Article ID: 309218 - View products that this article applies to.
This article was previously published under Q309218
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SYMPTOMS

You may receive the following error message when you use Microsoft Internet Explorer 4.0 or 5.0 to open certain messages with embedded messages attached to them.
422 Error

CAUSE

The IMAIL process binds to the wrong message for Request For Comments (RFC) 822-compliant messages.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

MORE INFORMATION

This problem seems to occur only when you open the message and embedded message using the Folder view. When you use Internet Explorer 5.0, you can open the content of the embedded message without receiving the error message if you use the Preview pane.

Properties

Article ID: 309218 - Last Review: October 24, 2013 - Revision: 1.4
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbexchange2000sp2fix kbnofix KB309218

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