Article ID: 309230 - View products that this article applies to.
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When you are using Exchange Service Manager (ESM) to administer Exchange 2000 servers in a large environment, and you try to view the properties of one of the servers, a significant length of time may pass before the server properties are displayed.
This behavior can occur because the General page of the server properties dialog box requires a remote procedure call (RPC) to retrieve DSAccess information. In a large Exchange Server environment, the RPC may take a significant amount of time to complete.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/301378/EN-US/ )XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.
This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.