Article ID: 309455 - View products that this article applies to.
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When you start Microsoft Visio 2002 for the first time on your Microsoft Windows 98-based computer, you receive an error message that is similar to the following:
When you view the data in the error report, the report contains an error signature that lists Gdiplus.dll next to ModName.
Microsoft Visio has encountered a problem and needs to close. We are sorry for the inconvenience.
To see what data this error report contains, click here.
This issue may occur if third-party fonts are installed on your computer, and the fonts prevent Visio from starting correctly. For example, you may experience this issue if fonts from a Practitioners Publishing Company (PPC) product are installed on your computer.
To work around this issue, follow these steps:
To contact Practitioners Publishing Company (PPC), visit the following PPCnet Web site:
http://ppc.thomson.com/sitecomposer2/Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For more information about our policy on error-reporting and data collection, visit the following Microsoft Web site. The following Microsoft Web site provides additional information about Microsoft Error Reporting. It contains information about why the error data is collected, what type of data is collected, how data is stored, and who has access to the data:
Article ID: 309455 - Last Review: October 26, 2013 - Revision: 6.0