Attachments do not appear when you use an UNIX POP3 server in Outook 2002

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This article was previously published under Q309493

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SYMPTOMS

If you download a message from a UNiversal Interactive eXecutive (UNIX) Post Office Protocol version 3 (POP3) server in Outlook 2002, you may not see the attachment (specifically, a Microsoft Word .doc file or a .jpg file). The attachment is available for download if you open the message and save the attachment to your hard disk.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date          Time    Size        File name     
   ---------------------------------------------------
   26-Dec-2001   19:43   2,455,448   Outlook.msp 
   26-Dec-2001   20:13   3,740,672   Outlook_admin.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date        Time    Version    Size       File name     
   ------------------------------------------------------
   21-Dec-2001  02:44  10.0.3604    534,856  Outlcm.dll
   20-Dec-2001  02:44  10.0.3618  6,306,120  Outllib.dll
   20-Dec-2001  02:44  10.0.3618     92,488  Outlmime.dll
   29-Dec-2001  02:44  10.0.3527     47,432  Recall.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

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