The Mandatory Countdown Timer Maximum Value Has Been Increased

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This article was previously published under Q309644

SYMPTOMS

This article describes a hotfix that increases the maximum value for the advertisement countdown timer from 60 minutes to 1,440 minutes (one day - 24 hours).

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A maximum countdown time of 60 minutes for scheduled advertisements may not be enough for some users, especially if the program restarts the client workstation. The maximum value has been increased to accommodate this situation.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 (http://support.microsoft.com/kb/288239/ ) How to obtain the latest Systems Management Server 2.0 service pack

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English Service Pack 2 (SP2) version of this fix should have the following file attributes or later:

   Date         Version         Size     File name         Platform
   ----------------------------------------------------------------
   10-JUN-2001  2.0.133.00      643,444  Swdist32.exe      I386
   10-JUN-2001  2.00.1493.2225  118,712  Smsmon32.exe      I386
   10-JUN-2001  2.00.1493.2225   94,912  Sms_papm.dll      I386
   10-JUN-2001  2.00.1493.2188   60,784  Odpusr32.exe      I386
   10-JUN-2001  2.00.1493.2188   54,640  Odpsys32.exe      I386
   10-JUN-2001                       67  Comverswdist.ini  I386
   10-JUN-2001  2.0.92.01       693,797  Swdist32.exe      Alpha
   10-JUN-2001  2.00.1493.2225  176,400  Smsmon32.exe      Alpha
   10-JUN-2001  2.00.1493.2225  192,272  Sms_papm.dll      Alpha
   10-JUN-2001  2.00.1493.2188   84,240  Odpusr32.exe      Alpha
   10-JUN-2001  2.00.1493.2188   76,048  Odpsys32.exe      Alpha
   10-JUN-2001                       67  Comverswdist.ini  Alpha

The English Service Pack 3 (SP3) version of this fix should have the following file attributes or later:

   Date         Version         Size       File name            Platform
   ---------------------------------------------------------------------
   01-Mar-2001  2.0.92.09         637,710  Swdist32.exe         I386
   01-Mar-2001  2.00.1493.3205    118,208  Smsmon32.exe         I386
   01-Mar-2001  2.00.1493.3205     94,912  Sms_papm.dll         I386
   01-Mar-2001  2.00.1493.3194     53,104  Odpusr32.exe         I386
   01-Mar-2001  2.00.1493.2188     54,640  Odpsys32.exe         I386
   01-Mar-2001                        67   Comverswdist.ini     I386
   01-Mar-2001  2.00.92.09        654,012  Apasetup.exe         I386
   01-Mar-2001  2.00.1493.3194    294,648  Ccim32.dll           I386
   01-Mar-2001  2.00.92.09      1,925,227  Ccmcore.exe          I386
   01-Mar-2001  2.00.92.09      4,440,136  Clicore.exe          I386
   01-Mar-2001  2.00.1493.3112    125,712  Clisvcl.exe          I386
   01-Mar-2001                         67  Compverbase.ini      I386
   01-Mar-2001                         67  Compversmsapm32.ini  I386
   01-Mar-2001  2.00.1493.3169     39,264  Cqmgr32.dll          I386
   01-Mar-2001  2.00.1493.3205    654,096  Mmcpgres.dll         I386
   01-Mar-2001  2.00.1493.3205     44,304  Monres.dll           I386
   01-Mar-2001  2.00.1493.3125    338,272  Mslmclin.dll         I386
   01-Mar-2001  2.00.1493.3125    269,664  Ndsclin.dll          I386
   01-Mar-2001  2.0.92.09         691,589  Swdist32.exe         Alpha
   01-Mar-2001  2.00.1493.3205    175,376  Smsmon32.exe         Alpha
   01-Mar-2001  2.00.1493.3205    192,272  Sms_papm.dll         Alpha
   01-Mar-2001  2.00.1493.3194     82,192  Odpusr32.exe         Alpha
   01-Mar-2001  2.00.1493.3194     73,488  Odpsys32.exe         Alpha
   01-Mar-2001                         67  Comverswdist.ini     Alpha
   01-Mar-2001  2.00.92.09        654,012  Apasetup.exe         Alpha
   01-Mar-2001  2.00.1493.3194    294,648  Ccim32.dll           Alpha
   01-Mar-2001  2.00.92.09      1,925,227  Ccmcore.exe          Alpha
   01-Mar-2001  2.00.92.09      4,440,136  Clicore.exe          Alpha
   01-Mar-2001  2.00.1493.3112    125,712  Clisvcl.exe          Alpha
   01-Mar-2001                         67  Compverbase.ini      Alpha
   01-Mar-2001                         67  Compversmsapm32.ini  Alpha
   01-Mar-2001  2.00.1493.3169     66,832  Cqmgr32.dll          Alpha
   01-Mar-2001  2.00.1493.3205    659,216  Mmcpgres.dll         Alpha
   01-Mar-2001  2.00.1493.3205     48,912  Monres.dll           Alpha
   01-Mar-2001  2.00.1493.3125    578,832  Mslmclin.dll         Alpha

The International Client Pack 1 (ICP1) SP3 version of this fix should have the following file attributes or later:

   Date         Version         Size       File name            Platform
   ---------------------------------------------------------------------
   12-Apr-2001  2.0.92.09         836,820  Swdist32.exe         I386
   01-Mar-2001  2.00.1493.3205    118,208  Smsmon32.exe         I386
   01-Mar-2001  2.00.1493.3205     94,912  Sms_papm.dll         I386
   01-Mar-2001  2.00.1493.3194     59,248  Odpusr32.exe         I386
   01-Mar-2001  2.00.1493.3194     53,104  Odpsys32.exe         I386
   12-Apr-2001                         67  Comverswdist.ini     I386
   01-Mar-2001  2.00.92.09        393,670  Apasetup.exe         I386
   01-Mar-2001  2.00.1493.3125    259,936  Bindclin.dll         I386
   01-Mar-2001  2.00.1493.3194    181,584  Ccim32.dll           I386
   01-Mar-2001  2.00.92.09      1,324,075  Ccmcore.exe          I386
   01-Mar-2001  2.00.1493.3194  3,399,366  Clicore.exe          I386
   01-Mar-2001  2.00.1493.3112     88,432  Clisvcl.exe          I386
   12-Apr-2001                         67  Compverbase.ini      I386
   12-Apr-2001                         67  Compversmsapm32.ini  I386
   01-Mar-2001  2.00.1493.3169     39,264  Cqmgr32.dll          I386
   01-Mar-2001  2.00.1493.3205    654,096  Mmcpgres.dll         I386
   01-Mar-2001  2.00.1493.3125    338,272  Mslmclin.dll         I386
   01-Mar-2001  2.00.1493.3125    269,664  Ndsclin.dll          I386
   01-Mar-2001  2.00.1493.3194    286,576  Smsapm32.exe         I386
   12-Apr-2001  2.0.92.09         891,074  Swdist32.exe         Alpha
   01-Mar-2001  2.00.1493.3205    175,376  Smsmon32.exe         Alpha
   01-Mar-2001  2.00.1493.3205    192,272  Sms_papm.dll         Alpha
   01-Mar-2001  2.00.1493.3194     82,192  Odpusr32.exe         Alpha
   01-Mar-2001  2.00.1493.3194     73,488  Odpsys32.exe         Alpha
   12-Apr-2001                         67  Comverswdist.ini     Alpha
   01-Mar-2001  2.00.92.09        654,012  Apasetup.exe         Alpha
   01-Mar-2001  2.00.1493.3194    293,648  Ccim32.dll           Alpha
   01-Mar-2001  2.00.92.09      1,925,227  Ccmcore.exe          Alpha
   01-Mar-2001  2.00.92.09      4,440,136  Clicore.exe          Alpha
   01-Mar-2001  2.00.1493.3112    125,712  Clisvcl.exe          Alpha
   12-Apr-2001                         67  Compverbase.ini      Alpha
   12-Apr-2001                         67  Compversmsapm32.ini  Alpha
   01-Mar-2001  2.00.1493.3169     66,832  Cqmgr32.dll          Alpha
   01-Mar-2001  2.00.1493.3205    659,216  Mmcpgres.dll         Alpha
   01-Mar-2001  2.00.1493.3125    578,832  Mslmclin.dll         Alpha

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.

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MORE INFORMATION

After you install this hotfix:

The administrator can modify the value on the Notification tab in the Advertised Programs client agent to provide a countdown length between 1 and 1,440 minutes.
If clients have the ability to change their own software distribution settings, users can change the countdown time on the Options tab in Advertised Programs Monitor.

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How to install the hotfix

To install the hotfix, use one of the following methods on your SMS primary and secondary site servers. You must also install this hotfix on any computers that run the SMS Administrator console.

How to use the hotfix installer

Note You can use this method only on Intel-based computers.

To use the hotfix installer, follow these steps:

Create a folder in a location that is accessible to your SMS site server or site servers.
Log on to your site server by using an account with administrative permissions.
Copy the Q309644.exe hotfix file and platform folders to the new folder. The Q309644.exe hotfix file must be one folder "above" the platform folders.
From each of the primary and secondary SMS site servers in your environment, run Q309644.exe. Complete any necessary manual installation steps.

How to manually install the hotfix

To manually install the hotfix, follow these steps:

Copy the hotfix folder structure to a local subfolder on your site server or to a share on your network.
Quit the SMS Administrator console and stop all SMS services.
Replace the Smsapm32.exe file in the Sms_root_folder\Bin\Platform folder with the version of the file from the hotfix.
Replace the Apasetup.exe file in the Sms_root_folder\Inboxes\Clicomp.src\Smsapm32\Platform folder with the version of the file from the hotfix.
Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\Smsapm32 folder with the version of the file from the hotfix. Note that you must rename Compversmsapm32.ini to Compver.ini.
Replace the sms_papm.dll file in the Sms_root_folder\Bin\Platform folder with the version of the file from the hotfix.
Replace the odpusr32.exe and odpsys32.exe file in the Sms_root_folder\Bin\Platform folder with the version of the file from the hotfix.
Replace the Mmcpgres.dlL and Mslmclin.dll file in the Sms_root_folder\Bin\Platform folder with the version of the file from the hotfix.
If the site server is an I386 platform, replace the Bindclin.dll and Ndsclin.dll file in the Sms_root_folder\Bin\Platform folder with the version of the file from the hotfix.
Replace the Swdist32.exe file in the Sms_root_folder\Inboxes\Clicomp.src\SwDist\Platform folder with the version of the file from the hotfix.
Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\SWDist folder with the version of the file from the hotfix. Note that you must rename Compverswdist.ini to Compver.ini.
Replace the Ccim32.dll file in the Sms_root_folder\Bin\Platform folder with the version of the file from the hotfix.
Replace the Ccmcore.exe file in the Sms_root_folder\Inboxes\Clicomp.src\Base\Platform folder with the version of the file from the hotfix.
Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\Base folder with the version of the file from the hotfix. Note that you must rename Compverbase.ini to Compver.ini.
Replace the Clisvcl.exe file in the Sms_root_folder\Bin\Platform folder with the version of the file from the hotfix.
Restart all SMS services.