Article ID: 310049 - Last Review: April 30, 2012 - Revision: 18.0

You receive an error message when you click a hyperlink in Outlook

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
This article was previously published under Q310049
If you are a Small Business customer, find additional troubleshooting and learning resources at the Support for Small Business (http://smallbusiness.support.microsoft.com) site.
Expand all | Collapse all
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Back to the top

SYMPTOMS

When you click a hyperlink in Microsoft Outlook, you may receive the following error message:
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
Back to the top

Fix it for me

To fix this problem automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.

Fix this problem
Microsoft Fix it 50388


Notes
  • This wizard may be in English only, but the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

Back to the top

Let me fix it myself

To resolve this issue, use the following methods:

Note Follow these methods in order. Check whether the problem is resolved after each method.

Method 1: Reset Internet Explorer settings

Method 2: Export and import the registry key from another computer
Back to the top
APPLIES TO
  • Microsoft Outlook 2010
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002 Standard Edition
Back to the top
Keywords: 
kbfixme kbregistry kberrmsg kbnofix kbprb kbmsifixme kbsmbportal KB310049
Back to the top