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This article is part 8 of a series of thirteen articles that explain how to use Outlook 2000 to communicate through e-mail. To view the other articles in this series, please see the "Additional Resources" section later in this article.
This information is an excerpt from the Quick Course in Microsoft Outlook 2000 book, Chapter 3: "Communicating with E-Mail".
Deleting MessagesIn the early days of e-mail, people would often hold onto old e-mail messages so that they had a record of their senders' addresses. Because it is so easy to add e-mail addresses to the contact list, this reason for keeping old messages no longer exists, and after you have read most of your messages, you will probably want to delete them. To demonstrate how to delete messages, you'll clean up the Sent Items folder, but bear in mind that the procedure is the same for any Outlook e-mail folder.
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Sent Items icon
To keep your Outlook files from growing too big, you can turn off the option that automatically saves a copy of all your outgoing messages in the Sent Items folder. Choose Options from the Tools menu and click the E-mail Options button on the Preferences tab. Deselect the Save Copies Of Messages In Sent Items Folder check box in the Message Handling section, and click OK twice. If you later want to save a particular outgoing message in the Sent Items folder, click the Options button in the Message window before you send the message, select the Save Sent Message To check box, designate a location, and click Close.
If you want to permanently delete messages without having to later deal with them in the Deleted Items folder, you can choose Options from the Tools menu and select the Empty The Deleted Items Folder Upon Exiting check box in the General section of the Other tab. Then Outlook erases the folder's contents every time you exit the program.
ADDITIONAL RESOURCESFor additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/307377/EN-US/ )OL2000: Communicating with E-Mail: Part 1: Using the Inbox
(http://support.microsoft.com/kb/310484/EN-US/ )OL2000: Communicating with E-Mail: Part 2: Composing Messages
(http://support.microsoft.com/kb/310485/EN-US/ )OL2000: Communicating with E-Mail: Part 3: Addressing Messages Quickly
(http://support.microsoft.com/kb/310486/EN-US/ )OL2000: Communicating with E-Mail: Part 4: Attaching Files to Messages
(http://support.microsoft.com/kb/310491/EN-US/ )OL2000: Communicating with E-Mail: Part 5: Sending and Retrieving Messages
(http://support.microsoft.com/kb/310487/EN-US/ )OL2000: Communicating with E-Mail: Part 6: Replying to Messages
(http://support.microsoft.com/kb/310488/EN-US/ )OL2000: Communicating with E-Mail: Part 7: Forwarding Messages
(http://support.microsoft.com/kb/307438/EN-US/ )OL2000: Communicating with E-Mail: Part 9: Organizing Messages
(http://support.microsoft.com/kb/310580/EN-US/ )OL2000: Communicating with E-Mail: Part 11: Using Folders
(http://support.microsoft.com/kb/310581/EN-US/ )OL2000: Communicating with E-Mail: Part 12: Moving Messages
(http://support.microsoft.com/kb/310582/EN-US/ )OL2000: Communicating with E-Mail: Part 13: Organizing Messages with the Rules Wizard
The information in this article is an excerpt from the Quick Course in Microsoft Outlook 2000 book, published by Microsoft Press.
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